Kenny Alexander
GVC Holdings PLC the global sports-betting and gaming group, welcomes the publication of today’s report of the House of Lords Gambling Industry Committee into the social and economic dimensions of gambling.
Coinciding with the Committee’s report, GVC has also today released the findings of a new national poll, which provides evidence of the broad support gambling enjoys as a legitimate leisure activity amongst the British public. The survey of 2,000 Britons, conducted in May 2020, finds that nearly 80% of regular gamblers see betting as part of the leisure industry and a clear two-thirds of respondents support an individual’s freedom of choice to gamble (see infographic below).
Kenny Alexander, GVC’s Chief Executive, commented:
“This report is a thoughtful and measured contribution to the debate on how to ensure the regulated gambling industry can thrive, provide entertainment and enjoyment for the millions of Britons who like a bet. While there is only a small minority of customers who run into problems, it is important that we put a safety net around them. We fully support the recommendation to bring forward the UK Government’s Review of the Gambling Act and we will play a full and active role in this process.
“I’m also glad to see detailed recommendations for a triennial review of the Gambling Commission, the licensing of affiliates, and the need for more research into problem gambling – particularly as claims around the scale of the issue frequently bear no resemblance at all to the independent research already available.
“As a socially responsible business, GVC is committed to constantly improving our player protection policies. We have already adopted several of the measures recommended in this report and there are others that we would like to see implemented across the industry.
“I am however concerned by the findings of our own research which highlights the lack of awareness amongst the general public of the numerous and sophisticated tools GVC and the industry have introduced to put control where it belongs: in the hands of our customers. We have to do a better job of communicating that, because those who are implacably opposed to gambling as a matter of principle are actively seeking to damage the industry through onerous regulation, which will ultimately drive customers into the hands of the unregulated black market. It is important that all stakeholders work together to keep gambling effectively regulated for all parties.”
A number of principles within the report are already reflected in GVC’s safer gambling strategy – Changing for the Bettor – which we have put at the heart of our business. These include:
Also key to GVC’s approach is using data-driven technology, such as market-leading algorithms, to monitor betting behaviour, enabling our responsible gambling teams to intervene and prevent problems from developing.
GVC is aware that many of these measures are not known to members of the general public who do not bet. That leads to a knee-jerk support in favour of more government regulation on every issue. We intend to communicate GVC’s leading role in providing our customers with the most sophisticated tools to manage their gambling, while intervening when we see signs of problem gambling developing.
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