The 11th International Gaming Awards Categories

 

Australia/Asia Focused Technology Supplier of the Year

The judging panel will evaluate the winner on originality, service, after sales support, brand identity, value, catalogue and quality to decide the winner of this very competitive category. The winner will not necessarily be the largest company but the company with the best products along with having a unique and distinctive style to offer their customers the very best service in this ever expanding Australia/Asia market.

Category: Land Based, Online, Supplier, Manufacturer


eSports Betting Software of the Year

The winner of this new category will have shown that their software has a high degree of commercial success while having an excellent interface and user experience. The product development sets it aside from others over the last twelve months along with proving it has the capacity to understand and supply customer needs to ensure the client offers the best of experience and range of offerings in this most competitive of businesses.

Category: Online, Supplier, Provider


Gaming Operator Australia & Asia

This award will go to the gaming operator that has consistently and decisively dominated the gaming sector in their region during the year. The judges will be looking for operators that have the vision, originality and vitality in this crowded Market place to set them apart from the others, the judges will be looking at not specifically size but brand identity, marketing, customer service, innovation and use of new technologies to attract, entertain and engage customers.

Category: Land based, Operator


Gaming Operator Europe

This award will go to the gaming operator that has consistently and decisively dominated the gaming sector in their region during the year. The judges will be looking for operators that have the vision, originality and vitality in this crowded Market place to set them apart from the others, the judges will be looking at not specifically size but brand identity, marketing, customer service, innovation and use of new technologies to attract, entertain and engage customers.

Category: Land based, Operator


Integrated Resort of the Year

This prestigious award will be judged on numerous criteria to find the very best Integrated Resort, including facilities offered, customer service, games offered, atmosphere, style and design of building. Size is not important but what is of importance is the overall feel, atmosphere and real attention to detail to set it aside from its competitors. One of the main criteria will be the staff members working at the venue to make it the outstanding choice for customers, the real heart of the business.

Category: Land based, Operator


Gaming Operator Americas (Canada, North America, South America) NEW OPEN CATEGORY

This award will go to the gaming operator from either the online or land based sector that has shown consistent growth and focus on customer service, innovation and the use of technology to engage and retain customers. The operator who will win this award will show a unique vision, originality and vitality to set them apart from the others, the judges will be looking at not specifically size but brand identity, marketing, customer service, innovation and use of new technologies to attract, entertain and engage customers.

Category: Land Based, Online, Operator


Great Place to Work Award

Have you created an outstanding workplace based on a set of values that has led to a committed, effective and motivated workforce? The judges want to know what sets you apart and how it has benefitted your business and its people. Tangible examples of clear benefits are needed such as testimonials from staff, loyalty and or results along with Employee wellbeing which is having an increasing profile in recent times, but there still remains a gap between the level of importance that many companies attribute to wellbeing, and the corresponding actions they take to bring about real cultural change within their workplace.

Category: Land Based, Online, Operator or Supplier


iGaming Software Supplier

This award will go to the company that has provided a market leading customer facing software for their operator customers. The winning company will have shown extraordinary commercial success along with offering cutting edge technology to their clients. The winning company will also show innovative products that last the test of time in terms of quality and userability.

Category: Online, Supplier, Provider


Innovator of the Year Award – No Boundaries

This new and unique award will be judged on how innovative a company has been in the past year, it will not be judged solely on economic impact for the company it has made but on maybe how it has created a whole new market, how unique the innovation is, how the company thought out of the box to create the innovation. The award can be given to a person within a company, a new start up business, even a new app that has changed the playing field for a company or even a marketing campaign that is so unique. There are no boundaries just the evidence to show how innovative a company can be in the gambling industry.

Category: Land based, Online, Operator or Supplier


Live Casino of the Year

The winner of this category will have shown a high level of services covering the Live Casino offering such as range of games and availability while offering a varied and inclusive value of customer. The style and character of the Live Casino of the Year will also be important in determining the winner. Size of operation is not a factor but the services both in satisfaction and originality along with presentation will be an important part with our judges in deciding the eventual winner.

Category: Online, Operator


Lottery Product of the Year

The award for the best lottery product will go to the company that has shown the best in practices over the last twelve months, the winner will not be decided on size but more importantly on the most important components of the lottery product on offer either in the B2C or B2B space. The winner of the award will have shown their offering to be innovative in approach, the ability to connect and engage the customers, bringing a range of lottery games and approaches to offer the customer the very best options in playing. The Lottery Product award can be online, land based or both and size of sales in not the defining part of being the winner but the approach and value the product has with the consumer in either B2B or B2C.

Category: Online, Land Based, Operator, Supplier


Mobile Operator of the Year

The Mobile operator of the year award will recognise the operator that has managed to make a real difference in an industry that is at the cutting edge for the gaming sector. Simplicity of use and access will be important, along with reliable technology and a truly innovative approach will impress the judging panel. Integration with other platforms is important, along with growth of the products, usability of the platform and game offerings. Particular attention from the Judges will be on how the nominees have added Apps to their products, with attention to functionality, ease of use and accessibility on multiple platforms.

Category: Online, Operator


Mobile Product of the Year

The winner of this award will have shown that technology and the future of gaming exists and is at the forefront of mobile products. The award will be given to the company that has shown functionality of use, consistency, user functionality, innovation and the use of combining player friendly ability with the very latest cutting edge technology.

Category: Online, Operator, Supplier


Online Casino Operator of the Year

The award will go to the online casino operator that has shown innovation and invention in the casino sector during 2012. The Judges will not only be looking at size of the operation but the style and unique brand of the operator. Consideration will be aimed at originality, brand identity, marketing, payment processing, usability and games offered along with the availability across different platforms.

Category: Online, Operator


Online Gaming Operator of the Year

This category is open to any size of operation for Online Gaming Operator of the year; the criteria for the award will focus on the innovation of that company over the past 12 months. The judges will take into account when awarding top marks for the best services offered, best games and a unique brand that has set it aside from its competitors over the last year. Size of the operation is not the deciding factor but growth of the company will be important along with a strong focus on customer service and always innovation to keep the customer engaged.

Category: Online, Operator


Online Poker Operator of the Year

This award will seek to recognise the online operator that made the most headway in the real-money poker sector during the last twelve months. The judges will be looking for originality, growth and scale, usability, payment processing and marketing. Special consideration will be given to operators looking to innovate in this competitive sector along with customer service and a unique different brand to set it aside from others. The award will recognise popularity as part of the consideration, however will not be the deciding factor, availability again over different platforms will be considered also, in this thriving, demanding and innovative category.

Category: Online, Operator


Payment Processing Company of the Year

The award will go to the company who has excelled in the field of payments or validating systems within the Online or Land Based Gambling Industry over the last year. The payments and processing side of the Gambling business is, of course, hugely important, more so today than ever before so the winning entry should highlight how it has improved the overall operation and security to their client’s organization and, in particular, the service it offers to its customers both B2C & B2B. Judges will also assess the innovation of the card/payment or validating solution employed by the retailer for ease of use and speed of processing to decide on the winner.

Category: Land Based, Online, Supplier, Provider


Sports Betting Operator of the Year

The award recognises the operator in the sports arena that has shown to lead the field, not only in capacity of customers, but in originality of betting, including mobile and tablet customers while offering a high level of customer service including importantly telephone service and online with marketing of the product, usability and growth. The range of sports betting is also an important factor to who will be decided as the winner in this highly competitive category.

Category: Online, Operator


Slots Operator of the Year (Online)

This award will go to the slots operator that has shown growth, an array of different game offering to players, identity of its brand in a very competitive field, popularity, value for money and most importantly the leadership and innovation to continue to offer their players the very best in Online Slot Games.

Category: Online, Operator


Slot Provider of the Year

This award will go to the Slot Manufacturer/Supplier to either the land based or online gaming Sector that has shown innovation, range of products that has engaged the customers with exciting games over the last year. The judges will be looking for the company that has the ability, ingenuity, innovative approach and unique products that sets it from their competitors. The judges will be looking at originality, brand identity, marketing, usability and innovation of game to make their assessment.

Category: Online, Land Based, Supplier, Manufacturer


Socially Responsible Operator of the Year Land Based

Here the judges will be rewarding the operator that has gone the extra mile in implementing procedures and safeguards for consumers. Among other issues, the judges will be assessing availability of problem gambling assistance, responsible gaming safeguards. Special consideration will be given to those operators that have campaigned for socially responsible gaming.

Category: Land Based, Operator


Socially Responsible Operator of the Year Onlineh

The judges will be rewarding the online operator that has an outstanding effort in implementing procedures and safeguards for their online customers. The judges will be assessing availability of problem gambling assistance by customer support, responsible gaming safeguards. Special consideration will be given to those operators that have campaigned for socially responsible gaming and have shown they are committed to protecting those gamblers that show signs of vulnerability.

Category: Online, Operator


Technology Provider/Supplier

The category is open to any technology company, providing an innovative product to online or offline Gaming operators, that have shown originality, the ability to succeed in a highly competitive market, offered services to clients that have helped increase profitability, productivity or have helped produce a more efficient environment for their clients. The winner will not necessarily be the largest company but the most innovative in its sector.

Category: Online, Land Based, Supplier, Manufacturer


VIP Room of the Year

This award will be judged on facilities offered to the customer, special consideration will be given to VIP Rooms that offer a wide range of games along with outstanding customer service, quality of design, popularity but not just capacity but usage, how effective the VIP Room is marketed and finally any outstanding features or use of technology that really makes the customers experience very special.

Category: Land based, Online, Operator


The Voting process and Rules can be viewed here

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